Frequently Asked Questions

Yes. Your healthcare provider or their nurse will call you after they have reviewed the test results. It normally takes a minimum of 3-5 days before the results are returned to the clinic.

No. The lab cannot draw blood without an order from your healthcare provider. Make sure that either you have an order with you the day of the test or your physician has sent an order to the lab.

The physicians and their nurses are busy taking care of the patients that have scheduled appointments. Messages are answered by the physician, or their nurse, when they have a break between patients, during lunch or after clinic hours have ended.

No. Rest assured that your initial message was delivered to the physician. It does not speed up the process if you leave another message. However, please call if you have experienced a change in your medical condition, or dial 911 in the case of an emergency.

Always check with your pharmacy first, but it is best to allow at least a couple of hours before checking with your pharmacy. The physician or nurse must approve the prescription before it can be called into the pharmacy. If the pharmacy does not have your prescription, call the clinic and we will help you find out the status of your prescription.

Patients need to be evaluated to receive the proper treatment and medication. Mission Primary Care’s policy is that only the patient’s regular physician can refill narcotic medication.

Please have name, date of birth, telephone number, and address available. To ensure the safety of the patient, it is important for us to verify name and date of birth of the patient. It is also important to give us your current telephone number in case the telephone number we have on file is incorrect.